Privacy Policy

Note: This privacy policy is a general template and must be adapted to the services actually used (e.g. hosting, maps, form backend) and legally reviewed before publishing.

1. Controller

The party responsible for data processing on this website is:
VitaCare Karlsruhe, Wiesbadener Str. 45, 76185 Karlsruhe
E-mail: info@vitacare-karlsruhe.de

2. Data collected when visiting the website

When you access the website, the hosting provider automatically stores technical information (e.g. IP address, date and time of access, page accessed) in server log files. This serves the secure and stable operation of the website (Art. 6(1)(f) GDPR).

3. Contact and enquiry form

If you contact us via the form, by e-mail or by phone, we process your details solely to handle your enquiry and arrange an appointment (Art. 6(1)(b) GDPR). The data is deleted as soon as it is no longer required for this purpose and no statutory retention periods apply. To deliver the messages submitted via the contact form we use the service Web3Forms. The data you enter is transmitted to Web3Forms and processed solely to deliver your enquiry to us. For details see the Web3Forms privacy policy.

4. Map display (Google Maps)

To show our location we embed Google Maps (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The map is only loaded after you actively click “Load map”. No data is transmitted to Google beforehand. By loading it you consent to the processing (Art. 6(1)(a) GDPR); in the process your IP address, among other data, may be transmitted to Google. For more information see the Google privacy policy.

5. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and a right to object. You also have the right to lodge a complaint with a data protection supervisory authority.

6. Contact for data protection matters

For questions about data protection, you can reach us at info@vitacare-karlsruhe.de.